Simple Marketing Operations Blog

Marketing approvals - what is the real cost?

Written by Jodie Byass | May 5, 2020 2:00:00 PM

Budgeting can blindside even the best of us. Take an artist for example. It?s easy to calculate the cost of the tools necessary to create an art piece, but it?s far more difficult to account for the time and energy that goes into creating it. In fact, the latter is easily overlooked.

Producing marketing collateral is not dissimilar. It?s easy to see the straight-up costs like production and media on your project, but what about the ?blind? costs that are pushing your budget into the red?

Costs that are generally overlooked are incurred during the marketing approval process, which means your current process might be costing you more time and resources than you think. You will be surprised, possibly even shocked? 

What's the importance of a marketing approval process?

The next time you see an approval with a high revision count, let?s say greater than 5 versions ? which our research indicates is commonplace in marketing approvals ? stop and do a quick exercise of how many approvers it has touched and how much of their time it has absorbed.

Using rough maths multiply their time by their hourly rate and you will be surprised to see that often the approval costs are more than the production. Brands are using procurement tactics to drive down production costs when there are immediate savings available by simply reducing the number of revisions before final approval.

If it?s time to review your approval process, here are some factors to consider:

Are your approval touch-points defined?

If your current approval workflow does not outline definitive touch-points that involve the right stakeholders at the right time, you risk doubling up on or potentially missing feedback and really just wasting time.

After all, seeking approval from senior management too early in the process could mean repetition if they have to sign off on the final artwork anyway. Taking it to them too late runs the risk of a complete overhaul. Likewise, seeking approval from legal too late in the process might eventuate in critical edits for legal reasons being completed under duress when deadlines are looming.

Stakeholders - need to know or approve?
Before planning your strategy for each new project, ask yourself whether all the stakeholders involved are required for sign off. It?s vital that everyone who provides feedback adds value to the campaign otherwise it becomes costly in terms of human resources as well as ineffectual if the feedback is superfluous. Any efficient approval process should allow you to nominate each stakeholder who needs to approve the artwork.

Email Approval

Are you completely satisfied that your email approval is offering your business a streamlined approval process? Take a minute to consider these potential issues: a stakeholder reviews an earlier version of the artwork because he/she hasn?t rechecked their email, which results in a delay; or, as stakeholders send their feedback separately, the email thread becomes overwhelming and you miss a vital piece of information. When a process becomes confused, work inefficiency results so the time you budgeted for resources is blown out of the water.

If you are interested in adopting a more transparent and collaborative approval process and removing some of these hidden costs, book an admation demo and learn how admation can help.

 

FAQs

 

What does a broken marketing approval process actually cost a business?

The visible costs are campaign delays and rework hours. The less visible costs are larger: campaigns published without completing mandatory review stages, compliance breaches that trigger regulatory investigation, and brand inconsistencies reaching market because informal approvals bypassed the review chain. For regulated industries — financial services, insurance, healthcare — the cost of a compliance failure triggered by an undocumented or bypassed approval can far exceed the internal labour cost of any number of delayed campaigns.

How much time do marketing teams lose to inefficient approval processes?

Research consistently shows that creative and marketing teams spend a significant proportion of their working week on approval-related administration — chasing sign-offs, resending files, reconciling feedback from multiple email threads, and rebuilding version histories after files are overwritten. Estimates vary by team size and industry, but productivity studies in creative operations regularly identify approval overhead as one of the top three time drains in marketing departments, alongside meeting load and brief quality. The time cost compounds on multi-round campaigns with external reviewers or legal sign-off requirements.

What is the cost of implementing approval workflow software versus continuing with email approvals?

The cost comparison is rarely close once total cost of ownership is calculated correctly. Email-based approval processes have no direct software cost but carry substantial hidden costs: IT overhead for shared drives and version management, project management time spent manually coordinating review, compliance risk exposure, and the opportunity cost of delayed campaigns. Purpose-built approval workflow software replaces multiple point solutions and manual coordination layers. For most marketing teams, the ROI case is made on time savings alone within the first two or three campaign cycles after implementation.