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It’s Marketing Resource Management… but not as we know it!

It’s always exciting in business when you see the value of a new opportunity, and I believe we’re witnessing the emergence and redefinition of a whole new category of marketing technology software —...

8 Simple Steps to Hack Agile Marketing

There’s a cult of ‘agility’ emerging in marketing as businesses look for ways to compress all elements of their go-to-market timeframe. Six to eight months to launch a major campaign is no longer...

How Simple Streamlined this Marketing Workflow by 45%

We wanted to help marketers understand how streamlining their marketing workflows saves time. So we created a marketing workflow to describe the process of creating a marketing workflow. Then we...

Brand consistency issues hinder marketers’ ability to tackle customer experience

Almost two in three marketers have expanded their responsibilities beyond marketing to include managing the customer experience but the same proportion still struggle to meet basic brand governance...

Productivity issues drive mainstream brands to try agile marketing

Agile transformations are back in vogue in business, it seems, with big companies taking to the media to talk publicly about how agile they’ve become. While ‘Agile’ was historically practised by...

7 Tips for Achieving Consistency, Clarity and Cut-Through in Marketing

At a recent summit on customer experience, analyst firm Gartner debunked three myths about the customer experience. Instead of talking about how companies need to go above and beyond to delight the...

Is the growth of martech shrinking our marketing capability?

“Data is sending us all crazy.” A recent direct quote from the top marketer at one of the UK’s most prestigious consumer brands.As we’re all diligently locked into the process of designing the...

Outlook cloudy with a chance of thunder for CX marketers

Customer experience has arguably been the marketing movement of the past decade with 2 in 3 marketers reporting they or their team are now responsible for managing it, but what’s the outlook for...

9 Tips for Getting a Better Return from your Martech Investment

A former colleague returned from an international secondment with his employer recently to find the local marketing team had invested in a number of new martech tools while he was away, none of which...

Episode 2: Claw back the cost of your marketing complexity

In 2019 marketing has become convoluted, over-elaborate and confused. For marketers increasingly grappling to join all their activity together to demonstrate value, the struggle is all too real.Yet...